Question 1

Can I try Premium before paying?

Accepted Answer

Yes — every new account starts with free Premium trial credits, so you can test trial-eligible premium features like file uploads, Multi-Source, and advanced cognitive frameworks before deciding to subscribe. No credit card required to sign up. Note: YouTube to Quiz and AI Essay Grading are not included in the trial.

Question 2

Will my subscription auto-renew?

Accepted Answer

No — you'll never be charged automatically. We'll email you 30 days before, 7 days before, and on the day your access ends so you can choose to renew on your own terms.

Question 3

What's your refund policy?

Accepted Answer

We offer a 15-day money-back guarantee. If QuizMagic isn't the right fit within your first 15 days, just reply to your receipt and we'll refund you in full. Note: extensive usage during the refund window may affect eligibility — see our refund policy for full details.

Question 4

What payment methods do you accept?

Accepted Answer

We accept PayPal and major credit/debit cards (Visa, Mastercard, AMEX) — pick whichever works best for you.

Question 5

Is my data and content safe?

Accepted Answer

Yes. Your quizzes, uploads, and student responses are private to your account and protected by row-level security at the database layer. We don't share your content with third parties or sell your data.

Question 6

Does Premium work for an entire school or class?

Accepted Answer

A Premium license covers one teacher generating unlimited quizzes. Students take your quizzes for free through Smart Sharing links — no account or signup needed on their end. For full school-wide or institutional licenses, please contact us directly.

Question 7

Do I need to cancel anything?

Accepted Answer

No cancellation needed. Your Premium plan is a one-time annual purchase — when the year ends, your account simply returns to the Free plan unless you choose to renew.

Question 8

What happens when my subscription expires?

Accepted Answer

Your account automatically reverts to the Free plan. All your saved quizzes, summaries, and student data are preserved — you'll just be limited to Free plan features until you resubscribe.

Question 9

Do you offer student or educator discounts?

Accepted Answer

Premium is already priced as a single, affordable annual payment for individual educators. For bulk school or institutional licenses, please contact us directly.

Feature	Free	Premium
Quiz + summary generations / month	10 combined	Unlimited
Daily generation limit	2 / day	No daily cap
Questions per quiz	10	Up to 100
Text input character limit	100,000 (~150 pages)	500,000 (~750 pages)
File uploads (PDF, DOCX, PPTX, images, audio)		Up to 10 MB · 5 files
YouTube to Quiz		Unlimited
Combine multiple sources in one quiz
AI Essay Grading
Cognitive frameworks	Bloom's + SOLO + Mixed	Bloom's + SOLO + Mixed
Smart Sharing	Non-essay quizzes only	All quiz types incl. essay
Anti-cheating protection
Export options	PDF + DOCX	PDF + DOCX + custom branding
Priority email support

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